MotiveBDC works inside your CRM alongside your managers and sales team to identify opportunities, engage customers, drive appointments and keep leads from falling through the cracks.
Your customers communicate with experienced automotive professionals who understand dealership processes, CRMs, appointments, trades and the importance of getting the customer through the door.
Anyone can complete a call list. We pay attention to what has already happened with the customer, what needs to happen next, and how to keep the opportunity moving.
Identify missed opportunities, monitor customer activity and help keep the pipeline moving.
Calls, texts and emails with a purpose — every conversation should have a next step.
Set, confirm, reschedule and re-engage missed appointments to improve showroom traffic.
Communicate with managers and salespeople so the store knows where the customer stands.
Our dedicated reps aren't juggling a long list of dealerships. They have the time to learn your store, your team, your inventory and your process.
Your managers manage the floor. We help manage the opportunities.
You already paid for the leads. Let's work them.
Consistent response, meaningful conversations and appointment setting.
Go back after opportunities your team may no longer have time to work.
No-show doesn't have to mean lost customer. Re-engage and reschedule.
Reconnect with customers who visited the dealership but didn't buy.
Previous customers, equity opportunities and customers already sitting in your CRM.
Help identify and engage service customers who may be ready for their next vehicle.
I didn't start a call center and decide to target dealerships. I came up through the dealership BDC world — from BDC rep to managing teams and overseeing internet operations. MotiveBDC was built around the processes I've actually used inside dealerships to turn internet opportunities into appointments and showroom traffic.
Give us seven days to show you how we work.
Talk directly with MotiveBDC about your dealership, current BDC setup or free 7-day trial.
Shianne Harrison
702-757-0873
shianne@motivebdcsolutions.net